When embarking on an IT project we may find ourselves feeling like the explorer’s of old searching for the New World. We have a vision of paradise in our mind despite never having been there before. We load up our ship with people and supplies based on our own expectations of how long the journey should take. At last, we set sail with enthusiasm and excitement. Along the way we look over the horizon hoping to find land. Supplies begin to run short so we start to ration them. Enthusiasm begins to wane so we lower our expectations. Forget paradise; just give me a piece of dry land. Ultimately, we may find ourselves set afloat in empty blue waters unsure of the final outcome. So why do so many IT projects fail to live up to our expectations?
By: Stephen R. Jester, Director of Technology Resources for CLIENT ADVOCATE NETWORK